Cancellations and Amendments to Bookings by Client.
A booking can only be cancelled prior to the start date of the holiday. Cancellation requests must be received in writing (email).
The holiday deposit (33% of the total holiday cost): Where cancellation notice is received after the deposit has been paid and before the final balance is due, the Client is still liable to pay the final balance on the due date, unless we has successfully re-sold the holiday dates.
100% of the total holiday cost: Where cancellation notice is received after the balance is due and/or been paid then you will be liable for the full cost of the booking.
Subject to application of an Administration Fee of £50 (Including VAT), wherever possible, we will actively re-sell cancelled dates. If successful, subject to the limits above, we will return to you any monies paid less by bank transfer.
If we are unable to sell any part of the cancelled period then all monies paid will be forfeit and for this reason, we strongly advise you obtain your own holiday cancellation insurance.
We shall not repay any monies due to you as the result of a booking cancelled by you until the cancelled period has been resold.
Requests to change confirmed booking dates must be made in writing to us (email). We will make every effort to facilitate a booking amendment. If the rate for the alternative dates are higher than the original booking rate then you will be liable to pay the additional charges.
By agreeing to these Terms and Conditions you warrant that you will not sell or transfer the booking to another party.
Cancellations must be immediately notified to us by email.